About US

1988

33 Years of Experience

Lone Star Floors

Lone star floors is a Family business owned and operated since 1988 Who was derived by a passion to keep doing what we love, putting in your hands a collective of 33 years of experience and knowledge. During this journey of success, we trained a big community of sales and operation managers sharing with us this dream to become later on operating their stores.

We highly value your complete satisfaction with our products and service. Our philosophy is very simple if you are pleased with your shopping experience we are confident you will share it with others and continue to use Lone Star Floors Family for all your floor covering needs.

LONE STAR FLOORS Family has many BBB Gold Star Awards, Certified Installers we are a Shaw Design Center, Mohawk Color Center, Stain master Master Gallery, ASID Partner.

Our pledge to you as an authorized bearer of The Carper and Rug Institute ” of Approval�

  • Provide expert assistance from qualified personnel
  • Offer products from manufacturers who share our commitment to customer satisfaction
  • Be responsible for quality installation service that we provide

If you are not satisfied with your purchase we will strive to correct any problem in a timely and courteous manner

Lone Star Floors Family Code of Ethics:

ADHERE TO THE FOLLOWING STANDARDS:

  1. Excellent Customer Service
  2. All work performed will meet or exceed the standards of the industry.
  3. Full disclosure of all risks and costs associated with your service (to the best of our knowledge)
  4. All terms and conditions fully specified in and adhered to (unless beyond their control)
  5. All changes deviations and amendments to the original contract must be in and accepted by the customer.
  6. No advance payments required except under the following conditions:

– Reasonable fees for estimates and so-called “trip charges�.

– Materials are ordered in the name of the customer and payment is applied.

– Materials are delivered.

– Work has started.

– Lone Star Floors Family and Consumers come to private agreements to meet�particular needs and feel completely comfortable with the arrangement.

– Lone Star Floors Family: Adhere to the BBB Code of ethics standards.

Why Us

Family Owned and Operated

Lone star floors is a Family business owned and operated since 1988 Who was derived by a passion to keep doing what we love, putting in your hands a collective of 33 years of experience and knowledge. During this journey of success, we trained a big community of sales and operation managers sharing with us this dream to become later on operating their own stores.

Certified Professional

Lone Star Floors: ADHERE TO THE FOLLOWING STANDARDS:

  1. Excellent Customer Service.
  2. All work performed will meet or exceed the standards of the industry.
  3. Full disclosure of all risks and costs associated with your service(to the best of our knowledge)
  4. All terms and conditions fully specified in and adhered to (unless beyond their control)
  5. All changes, deviations, and amendments to the original contract must be in and accepted by the customer.

Better Business Bureau

Lone Star Floors has been a member of the Better Business Bureau since December 1995. This means we support the Bureau’s services to the public and meet our membership standards.

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